Terms and Conditions
Effective Date: 26 November 2024
Welcome to Eduolic Academy (“we,” “our,” “us”)! By accessing or using our website, www.eduolic.com (the “Website”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). If you do not agree with these Terms, please refrain from using our services.
1. Introduction
Eduolic Academy provides online English live sessions tailored for children aged 4 to 13 years old who are learning English as a foreign language. These Terms govern your use of the Website and the services we provide.
For any questions or concerns, please contact us at:
Email: support@eduolic.com
2. Eligibility
By using the Website, you confirm that:
- You are at least 18 years old and have the legal authority to enter into binding agreements.
- You are registering on behalf of a child aged 4 to 13 and are their parent or legal guardian.
3. Services
Eduolic Academy offers:
- Online English live sessions conducted by certified teachers.
- Programs designed according to the Common European Framework of Reference for Languages (CEFR).
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
4. Registration and Account Responsibilities
To use our services, you must create an account:
- Provide accurate and complete information during registration.
- Keep your login credentials secure and confidential.
- Notify us immediately of any unauthorized use of your account.
We reserve the right to terminate accounts that violate these Terms.
5. Payments and Refunds
a. Payments
- All fees for sessions must be paid in advance via the payment methods available on the Website.
- Prices are displayed in the currency applicable to your region and include any applicable taxes unless stated otherwise.
b. Refund Policy
- Refunds may be granted at our sole discretion and in accordance with our Refund Policy.
- If a session is cancelled by us, we will reschedule or offer a refund.
6. User Conduct
You agree to:
- Use the Website and services only for lawful purposes.
- Ensure that your child behaves respectfully during live sessions.
You agree not to:
- Engage in any disruptive, abusive, or inappropriate behavior during sessions.
- Access or attempt to access our systems unlawfully.
Violation of these terms may result in suspension or termination of your account.
7. Intellectual Property
All content on the Website, including text, graphics, logos, videos, and software, is the property of Eduolic Academy or its licensors and is protected by copyright and other intellectual property laws.
You may not:
- Reproduce, modify, distribute, or republish any Website content without prior written consent.
- Use our content for commercial purposes without authorization.
8. Limitation of Liability
To the fullest extent permitted by law, Eduolic Academy shall not be liable for:
- Any indirect, incidental, or consequential damages resulting from the use of our services.
- Losses arising from technical issues, internet interruptions, or user errors.
Our total liability to you will not exceed the amount you have paid for our services in the last 12 months.
9. Privacy Policy
Your privacy is important to us. By using our services, you agree to our Privacy Policy, which explains how we collect, use, and protect your data.
For more information, please review our Privacy Policy available on the Website.
10. Cancellations and Rescheduling
- You may reschedule a session at least 24 hours in advance through your account.
- Sessions cancelled with less than 24 hours’ notice may not be eligible for rescheduling or refunds.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites. Use them at your own discretion.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Website. It is your responsibility to review the Terms regularly.
13. Termination
We may suspend or terminate your access to our services without prior notice if you:
- Violate these Terms.
- Fail to pay fees when due.
- Engage in fraudulent or inappropriate behavior.
14. Force Majeure
We are not liable for delays or failures to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, technical outages, or governmental actions.
16. Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@eduolic.com
By using www.eduolic.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Eduolic Academy for your child’s English learning journey!
